At Embro Artist, we aim to provide a secure and convenient payment experience for our customers.
1. Accepted Payment Methods
We accept the payment methods displayed on our website at the time of checkout. Available payment options may include online payment methods such as debit cards, credit cards, UPI, net banking, wallets, or other payment methods supported by our payment gateway.
2. Payment Confirmation
An order will be considered successfully placed after the payment has been successfully processed and the order confirmation has been generated.
Customers should not consider an order confirmed solely because an amount has been deducted from their bank account if an order confirmation has not been received.
3. Payment Failure
If a payment fails or is declined, the order may not be processed. Customers may attempt the payment again using an available payment method.
4. Amount Debited but Order Not Confirmed
If money has been deducted from your account but your order has not been confirmed, please contact us with the relevant transaction details.
We will verify the payment status with our payment service provider and take appropriate action.
5. Pricing & Payment Amount
The customer is responsible for paying the total amount displayed at checkout, including the product price and any applicable shipping charges or taxes.
6. Payment Security
Payments are processed through secure payment infrastructure and payment service providers. Embro Artist does not knowingly store complete debit or credit card details on its own servers.
7. Fraud Prevention
Embro Artist reserves the right to verify or cancel transactions that appear suspicious, unauthorized, fraudulent, or inconsistent with our terms.
8. Refunds
Where a refund is applicable, it will be processed according to our Refund & Cancellation Policy and the applicable payment provider’s processing procedures.
9. Contact
For payment-related questions or transaction issues, please contact Embro Artist through the contact details provided on our website.
